Faqs

Paypal, Visa, Mastercard, American Express, and Discover cards are accepted at Dollar Jacket .com for your convenience.

You can make changes to an order as long as it hasn’t shipped; you can check the status of your purchase by contacting customer support.

You will receive an email with all of your order details, including the price of each item, your order number, and shipping charges.

We ship globally except to Israel, Russia, and APO/FPO locations; please contact us at support@write here with any questions.

We employ SSL (Safe Socket Layer), which enables end-to-end encryption, to ensure that your order is secure and your privacy is protected. To receive your payments, we utilize PayPal’s extremely secure and trustworthy service.

Orders are usually delivered in 3 to 8 business days. If it takes longer than expected, please call our customer service department, and we would be pleased to help.

I’m not sure how I’ll know whether my order was received.

Within a few minutes of placing your order, you will receive an e-mail confirmation.

If you have a problem with your order, please contact our Customer Service Team right once and explain your situation. For further details, please see our return and exchange policy page.

Suits are the only items that may be built to order.

You will receive an email with tracking information once your purchase has been sent. You may also check the status of your order on our website by going to this page.

Before the item is dispatched, orders can be canceled. If the goods have already been shipped, you must first receive them before filing a return request.

If you’d like to swap your goods for anything else in the shop, please contact our customer care department.

The figures on the size chart correspond to our jacket measures. You can trust the charts to help you get the correct fit for your jacket.

For your convenience, sizes are available in both inches and centimeters; please see our sizing guide for more information.

You can use the discount code in the coupon code area during checkout.

We are unable to cover the return courier fees because we provide free delivery at our own expense.

The refund will be issued in the same manner as the original payment method. It might take up to 6-7 business days for a refund to be processed.

We transport our items using FedEx and DHL express services, however within the United States, we use USPS and UPS.

Dollar Jacket is a website that sells leather jackets. We don’t have a retail outlet.

We always label the item as a gift and disclose a lower value price on the invoice so that, depending on the country’s rules and regulations, minimal customs duties can be charged.

Our Customer Service Department may be reached at Write here

Size Chart